II. The Effectiveness and Value of Organizational Ombuds: Recent submissions
Now showing items 10-12 of 13
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Perspectives on Costs and Cost Effectiveness of Ombudsman Programs in Four Fields
(Journal of Health and Human Resources Administration, 1993) -
Cost-Effectiveness of Ombudsman Offices
(Corporate Ombudsman Association, 1990) -
Organizational Response to Assessed Risk: Complaint Channels
(1988 IEEE Electro/88 Conference, 1988-05)
