01. The Organizational Ombud's Role: Functions, Standards of Practice, and Effectiveness and Value
This page includes articles, chapters, reports, and working papers that discuss a range of topics related to the role of the organizational ombuds. The material is organized into four sections. (A few articles are mentioned in more than one section, and some articles also appear on other pages of this website.)
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What Do Organizational Ombuds Do? And Not Do?
(International Ombudsman Association, 2020-09) -
A Framework For Communicating How Organizational Ombuds Help to Manage Risk
(MIT Sloan School of Management website, 2019) -
The Solo Organizational Ombudsman Practitioner...and Our Need for Colleagues...A Conversation
(Journal of the International Ombudsman Association, 2012)It takes a village to produce a successful organizational ombuds.
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