01. The Organizational Ombud's Role: Functions, Standards of Practice, and Effectiveness and Value

This page includes articles, chapters, reports, and working papers that discuss a range of topics related to the role of the organizational ombuds. The material is organized into four sections. (A few articles are mentioned in more than one section, and some articles also appear on other pages of this website.)

Collections in this community

I. The Functions, Standards of Practice, and Professional Values of Organizational Ombuds
II. The Effectiveness and Value of Organizational Ombuds
III. Some Self-Help Materials from an Ombuds Office
IV. Some Examples of Ombuds Communications

Recent Submissions

When is a Difficult Person not a Difficult Person? Negotiating Across Worldviews One-on-One

Rowe, Mary (Negotiation Journal, 2022-06)
Negotiations Theory and Ombuds Practice

Rowe, Mary (Negotiation Journal, 2015-10)
Options, Functions, and Skills: What an Organizational Ombudsperson Might Want to Know

Rowe, Mary P (Negotiation Journal, 1995-04)

01. The Organizational Ombud's Role: Functions, Standards of Practice, and Effectiveness and Value

Collections in this community

I. The Functions, Standards of Practice, and Professional Values of Organizational Ombuds

II. The Effectiveness and Value of Organizational Ombuds

III. Some Self-Help Materials from an Ombuds Office

IV. Some Examples of Ombuds Communications

Recent Submissions

When is a Difficult Person not a Difficult Person? Negotiating Across Worldviews One-on-One ﻿

Negotiations Theory and Ombuds Practice ﻿

Options, Functions, and Skills: What an Organizational Ombudsperson Might Want to Know ﻿

When is a Difficult Person not a Difficult Person? Negotiating Across Worldviews One-on-One

Negotiations Theory and Ombuds Practice

Options, Functions, and Skills: What an Organizational Ombudsperson Might Want to Know