01. The Organizational Ombud's Role: Functions, Standards of Practice, and Effectiveness and Value
This page includes articles, chapters, reports, and working papers that discuss a range of topics related to the role of the organizational ombuds. The material is organized into four sections. (A few articles are mentioned in more than one section, and some articles also appear on other pages of this website.)
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A Taxonomy of Organizational Ombuds: Descriptors of the Employment of Organizational Ombuds who Practice to IOA Standards of Practice
(MIT Sloan School of Management, 2024-12) -
The Poster War: An Ombuds Learns About Sources of Power, Helping People Help Themselves, and the Role of Affinity Groups in Bringing About Change
(MIT Sloan School of Management, 2024-10) -
Negotiating for Jobs and Salaries (and Everything Else): Prepare, Prepare, Prepare
(MIT Sloan School of Management website, 2024-02)