The Corporate Ombudsman: An Overview and Analysis.

Author(s)
Rowe, Mary P.
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Date issued
1987-04
URI
https://hdl.handle.net/1721.1/159815
Publisher
Negotiation Journal
Citation
Mary P. Rowe, "The Corporate Ombudsman: An Overview and Analysis," Negotiation Journal Vol. 3, No. 2 (April 1987): 127-140.
Keywords
ombudsman, corporate ombudsman, ombuds, complaint system, complaint handling
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