II. The Effectiveness and Value of Organizational Ombuds: Recent submissions
Now showing items 7-9 of 13
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The Several Purposes of the OO Crystal Ball
(Journal of the International Ombudsman Association, 2010-10)The Crystal Ball began, in 1984, as a device to help Organizational Ombudsmen (OOs) to anticipate problems that are new to their organizations. This came about by collecting wisdom from many OOs about “new things.” Each ... -
Effectiveness of Organizational Ombudsmen
(The Ombudsman Association, 2002) -
Options and Choice for Conflict Resolution in the Workplace
(SAGE Publications, 1993)
