II. The Effectiveness and Value of Organizational Ombuds: Recent submissions
Now showing items 7-9 of 15
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A Reappraisal — The Nature and Value of Ombudsmen in Federal Agencies, Part 1: Executive Summary
(Administrative Conference of the United States, 2016-11-14) -
Identifying and Communicating the Usefulness of Organizational Ombuds, With Ideas about OO Effectiveness and Cost-Effectiveness
(Journal of the International Ombudsman Association, 2010)Organizational ombudsmen contribute to many stakeholders: shareholders, management at all levels, those who call upon the office, people who are alleged to be a problem, responders whom the ombuds calls about a case or an ... -
The Several Purposes of the OO Crystal Ball
(Journal of the International Ombudsman Association, 2010-10)The Crystal Ball began, in 1984, as a device to help Organizational Ombudsmen (OOs) to anticipate problems that are new to their organizations. This came about by collecting wisdom from many OOs about “new things.” Each ...
