II. The Effectiveness and Value of Organizational Ombuds: Recent submissions
Now showing items 4-6 of 15
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Organizational Ombuds Data: Helping to Understand Ombuds Effectiveness
(MIT Sloan School of Management, 2021-08) -
A Framework For Communicating How Organizational Ombuds Help to Manage Risk
(MIT Sloan School of Management website, 2019) -
A Reappraisal — The Nature and Value of Ombudsmen in Federal Agencies, Part 2: Research Report.
(Administrative Conference of the United States, 2016-11-14)This Report outlines a mixed method research project that provides a comparative analysis of federal ombuds offices. The study utilizes a multi-stage approach, which includes four distinct and complementary elements: 1) a ...