II. The Effectiveness and Value of Organizational Ombuds: Recent submissions
Now showing items 13-15 of 15
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Cost-Effectiveness of Ombudsman Offices
(Corporate Ombudsman Association, 1990) -
Organizational Response to Assessed Risk: Complaint Channels
(1988 IEEE Electro/88 Conference, 1988-05) -
Corporate Ombudsmen: An Exploratory National Survey of Purposes and Activities
(Fourth Annual Corporate Ombudsman Association Meeting, 1987-05)
