Corporate Ombudsmen: An Exploratory National Survey of Purposes and Activities

Author(s)
Ziegenfuss, James T. Jr.; Robbins, Lee; Rowe, Mary
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Date issued
1987-05
URI
https://hdl.handle.net/1721.1/155750
Publisher
Fourth Annual Corporate Ombudsman Association Meeting
Citation
James T. Ziegenfuss Jr., Lee Robbins, and Mary Rowe, “Corporate Ombudsmen: An Exploratory National Survey of Purposes and Activities,” preliminary report prepared for the Fourth Annual Corporate Ombudsman Association Meeting, May 1987.
Keywords
corporate ombudsman, ombuds, organizational ombuds, workplace dispute resolution, complaint handling
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