| dc.contributor.author | Bloch, Brian | |
| dc.contributor.author | Miller, David | |
| dc.contributor.author | Rowe, Mary | |
| dc.date.accessioned | 2024-09-03T22:11:24Z | |
| dc.date.available | 2024-09-03T22:11:24Z | |
| dc.date.issued | 2009 | |
| dc.identifier.uri | https://hdl.handle.net/1721.1/156662 | |
| dc.language.iso | en_US | en_US |
| dc.publisher | Harvard Negotiation Law Review | en_US |
| dc.subject | ombuds office, complaint-handling, complainant, ombudsman, conflict management system | en_US |
| dc.title | Systems for Dealing with Conflict and Learning from Conflict—Options for Complaint-Handling: An Illustrative Case | en_US |
| dc.type | Preprint | en_US |
| dc.identifier.citation | Brian Bloch, David Miller, and Mary Rowe,“Systems for Dealing with Conflict and Learning from Conflict—Options for Complaint-Handling: An Illustrative Case,” Harvard Negotiation Law Review 14 (2009): 239-247. | en_US |
