Integrated Conflict Management Systems (ICMS) and the Organizational Ombuds’ Role Therein
Recent Submissions
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Portia: It is Not a "Crisis Committee," But One Might Want a "Portia" Anyway
(Journal of the California Caucus of College and University Ombuds, 2013) -
Organizational Ombudsman
(The International Institute for Conflict Prevention and Resolution, 2014) -
The Organizational Ombudsman
(Oxford University Press, 2014)This chapter discusses the OO (organizational ombudsman) in the context of organizational conflict management systems (CMS). The OO is a confidential, neutral, internal resource--formally independent of line and staff ...