People Who Feel Harassed Need a Complaint System with Both Formal and Informal Options

Author(s)
Rowe, Mary P.
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Date issued
1990-04
URI
https://hdl.handle.net/1721.1/159813
Publisher
Negotiation Journal
Citation
Mary P. Rowe, “People Who Feel Harassed Need a Complaint System with Both Formal and Informal Options,” Negotiation Journal Vol. 6, No. 2 (April 1990): 161-172.
Keywords
harassment, dispute resolution systems, dispute resolution system design, sexual harassment, ombudsman, workplace complaints, complaint channels, dispute resolution options
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