I. The Functions, Standards of Practice, and Professional Values of Organizational Ombuds: Recent submissions
Now showing items 4-6 of 45
-
Helping People Help Themselves: An ADR Option for Complaint Handlers
(Negotiation Journal, 1990-07) -
The Corporate Ombudsman: An Overview and Analysis.
(Negotiation Journal, 1987-04) -
Becoming an Ombuds at MIT
(Conflict Resolution Quarterly, 2023)Mary P. Rowe served for almost 42 years as an early organizational ombuds reporting directly to five presidents of MIT. This essay recounts Rowe’s early experiences in this work as she applied for and then, in early 1973, ...
