01. The Organizational Ombud's Role: Functions, Standards of Practice, and Effectiveness and Value: Recent submissions
Now showing items 37-39 of 66
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Dealing with—or Reporting—‘Unacceptable’ Behavior
(Journal of the International Ombudsman Association, 2009)People in organizations often see behavior that they think is unacceptable, unsafe, illegal—even criminal. Why do people who observe such behavior hesitate to act on their own, or to come forward promptly—even when affected ... -
Systems for Dealing with Conflict and Learning from Conflict—Options for Complaint-Handling: An Illustrative Case
(Harvard Negotiation Law Review, 2009) -
An Organizational Ombuds Office in a System for Dealing with Conflict and Learning from Conflict, or ‘Conflict Management System.'
(Harvard Negotiation Law Review, 2009)
