Options, Functions, and Skills: What an Organizational Ombudsperson Might Want to Know

Author(s)
Rowe, Mary P
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Description
Note: This article was also reprinted by The Ombudsman Association in 1995.
Date issued
1995-04
URI
https://hdl.handle.net/1721.1/159965
Publisher
Negotiation Journal
Citation
Mary P. Rowe, “Options, Functions, and Skills: What an Organizational Ombudsperson Might Want to Know,” Negotiation Journal Vol. 11, No. 2 (April 1995): 103-114.
Keywords
ombuds, organizational ombuds, the role of an organizational ombuds
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