Disputes and Conflicts Inside Organizations: A Systems Approach
Author(s)
Rowe, Mary P.
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Metadata
Show full item recordDescription
This is a review of five books.
Date issued
1989-04Publisher
Negotiation Journal
Citation
Mary P. Rowe, “Disputes and Conflicts Inside Organizations: A Systems Approach,” Negotiation Journal Vol. 5, No. 2 (April 1989): 149-157.
Keywords
disputes, complaint system, complaint handlers, internal dispute resolution system, dispute resolution procedures