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dc.contributor.authorRowe, Mary
dc.date.accessioned2025-03-10T19:46:58Z
dc.date.available2025-03-10T19:46:58Z
dc.date.issued2023
dc.identifier.urihttps://hdl.handle.net/1721.1/158447
dc.description.abstractISKCON Resolve is part of a global, integrated conflict management system serving congregations in a hundred countries for the International Society for Krishna Consciousness. This global system began in 2002—and is the only one of its kind in a worldwide faith-based organization. ISKCON Resolve is led by two organizational ombuds, Brian Bloch and Bob Cohen. They respond to visitors; train, serve and supervise dozens of mediators; and support the Governing Body Commission of the faith. This essay describes an event at which the two ombuds were supporting their incoming CEO in strategic planning for conflict management.en_US
dc.language.isoen_USen_US
dc.publisherJournal of the International Ombudsman Associationen_US
dc.subjectorganizational ombuds, values and mission statements, conflict management systems, faith-based conflict management, leadership skillsen_US
dc.titleUsing Organizational Values and Mission to Guide Strategic Planningen_US
dc.typeArticleen_US
dc.identifier.citationMary Rowe, “Using Organizational Values and Mission to Guide Strategic Planning,” Journal of the International Ombudsman Association Vol. 16, No. 2 (Mary Rowe special issue, 2023-2024).en_US


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