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dc.contributor.authorRowe, Mary P.
dc.date.accessioned2025-01-31T20:08:26Z
dc.date.available2025-01-31T20:08:26Z
dc.date.issued2021-10
dc.identifier.urihttps://hdl.handle.net/1721.1/158150
dc.description(Note: This essay illustrates the importance of training managers and faculty about complaint-handling and about being effective bystanders.)en_US
dc.description.abstractHarassment and bullying are hard to endure and hard to stop. Many targets and bystanders fear to ask for help, fearing loss of relationships and other bad consequences. All organizations need to train people about harassment. But such training is now unwelcome to many, and it is hard to prove that it is effective. This essay describes an effort to teach supervisors how to receive harassment concerns competently and effectively. Faculty and staff supervisors were asked to critique the performance of peers on videos—who were kind but making common mistakes—for their strengths and weaknesses as complaint-handlers. The training was voluntary, very well received, and effective in several different ways.en_US
dc.language.isoen_USen_US
dc.publisherMIT Sloan School of Managementen_US
dc.relation.ispartofseriesMIT Sloan Working Papers;6478-21
dc.subjectharassment training, sexual harassment, racial harassment, bullying, bystanders, complaint handling, MITen_US
dc.titleAn Unusual Harassment Training That Was Warmly Received and Also Inspired Bystandersen_US
dc.typeWorking Paperen_US
dc.identifier.citationMary P. Rowe, “An Unusual Harassment Training That Was Warmly Received and Also Inspired Bystanders,” MIT Sloan Working Paper 6478-21 (Cambridge, MA: MIT Sloan School of Management, October 2021).en_US


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