This list includes articles from 1978 to 2018 in reverse chronological order. Various articles describe many different needs and wishes among those who feel harassed. These articles therefore support a systems approach to responding to concerns about harassment and bullying, to provide both formal and informal options. The “Zero Tolerance” article argues for the necessity of providing a zero barrier office—like an ombuds—in a complaint system. These articles also include ideas for people who feel harassed to consider, and suggestions for complaint-handlers working with those people who feel harassed who wish to consider handling their concerns on their own.

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