06. Harassment and Bullying
This list includes articles from 1978 to 2018 in reverse chronological order. Various articles describe many different needs and wishes among those who feel harassed. These articles therefore support a systems approach to responding to concerns about harassment and bullying, to provide both formal and informal options. The “Zero Tolerance” article argues for the necessity of providing a zero barrier office—like an ombuds—in a complaint system. These articles also include ideas for people who feel harassed to consider, and suggestions for complaint-handlers working with those people who feel harassed who wish to consider handling their concerns on their own.
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Recent Submissions
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Concerns about Bullying at Work As Heard by Organizational Ombudsmen
(Perspectives on Work, 2010) -
Dealing with—or Reporting—‘Unacceptable’ Behavior
(Journal of the International Ombudsman Association, 2009)People in organizations often see behavior that they think is unacceptable, unsafe, illegal—even criminal. Why do people who observe such behavior hesitate to act on their own, or to come forward promptly—even when affected ... -
Systems for Dealing with Conflict and Learning from Conflict—Options for Complaint-Handling: An Illustrative Case
(Harvard Negotiation Law Review, 2009)