2. Bystanders
In the articles below, the term “bystander” is used for people who observe or come to know about the behavior of others (whether unacceptable or exemplary behavior), but who are not knowingly engaged in planning or executing that behavior.
Many bystanders hesitate to act—for many different reasons discussed in these articles. Some reasons are helpful and responsible, but many bystanders need and want safe, accessible, and credible support before they can and will act.
Recent Submissions
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The Hesitant Bystander with Safety Concerns and a CEO Who Is a Bully
(MIT Sloan School of Management website, 2024-02) -
Helping Hesitant Bystanders Identify Their Options: A Checklist with Examples and Ideas to Consider
(Journal of the International Ombudsman Association, 2023-07-14)Organizational bystanders sometimes act heroically in emergencies. Less well known are the bystanders who act very effectively, in quiet ways, in reaction to (potentially) unacceptable behavior. In addition, many bystanders ... -
Consider Generic Options When Complainants and Bystanders Are Fearful
(Journal of the International Ombudsman Association, 2023-07-14)Organizational ombuds usually offer a choice of different options to constituents who call the office with a concern. In serious cases, ombuds might offer formal options such as filing a formal grievance. In addition, the ...
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