dc.contributor.author | Rowe, Mary | |
dc.date.accessioned | 2024-08-27T00:31:57Z | |
dc.date.available | 2024-08-27T00:31:57Z | |
dc.date.issued | 2002 | |
dc.identifier.uri | https://hdl.handle.net/1721.1/156398 | |
dc.description | Note: This document was compiled for the MIT Sloan Negotiation and Conflict Management course 15.667 in 2002. | en_US |
dc.language.iso | en_US | en_US |
dc.publisher | MIT Sloan School of Management website | en_US |
dc.subject | complaint handling, complaint handlng for managers | en_US |
dc.title | Notes on Complaint Handling for Managers | en_US |
dc.type | Learning Object | en_US |
dc.identifier.citation | Mary Rowe, "Notes on Complaint Handling for Managers," https://mitsloan.mit.edu/shared/ods/documents?PublicationDocumentID=4018. | en_US |