Integrated Conflict Management Systems (ICMS) and the Organizational Ombuds’ Role Therein: Recent submissions
Now showing items 19-21 of 25
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The Ombudsman as Part of a Dispute Resolution System
(Society of Professionals in Dispute Resolution (SPIDR), 1990) -
In Pursuit of Justice
(Sloan Management Review (MIT), 1990) -
Organizational Response to Assessed Risk: Complaint Channels
(1988 IEEE Electro/88 Conference, 1988-05)
