02. Ombuds Case Material, Stories, and Teaching Notes: Recent submissions
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Becoming an Ombuds at MIT
(Conflict Resolution Quarterly, 2023)Mary P. Rowe served for almost 42 years as an early organizational ombuds reporting directly to five presidents of MIT. This essay recounts Rowe’s early experiences in this work as she applied for and then, in early 1973, ... -
The Colleague Who Would Not Take "No" for an Answer
(MIT Sloan School of Management website, 2024-12) -
The Poster War: An Ombuds Learns About Sources of Power, Helping People Help Themselves, and the Role of Affinity Groups in Bringing About Change
(MIT Sloan School of Management, 2024-10)