02. Ombuds Case Material, Stories, and Teaching Notes: Recent submissions
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Negotiating With an Aggressive Competitive Negotiator (ACN)
(Mary Rowe's faculty website, https://mitmgmtfaculty.mit.edu/mrowe, 2025-09) -
Notes on Dealing with an Aggressive Competitive Negotiator (ACN) (Especially If You Are Cooperative)
(Mary Rowe's faculty website, https://mitmgmtfaculty.mit.edu/mrowe, 2025-09) -
Becoming an Ombuds at MIT
(Conflict Resolution Quarterly, 2023)Mary P. Rowe served for almost 42 years as an early organizational ombuds reporting directly to five presidents of MIT. This essay recounts Rowe’s early experiences in this work as she applied for and then, in early 1973, ...
