01. The Organizational Ombud's Role: Functions, Standards of Practice, and Effectiveness and Value: Recent submissions
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The Unique—and Effective—Quartet of Standards of Practice of Organizational Ombuds: Each Standard is Necessary—and Requires the Other Three Standards
(Journal of the International Ombuds Association, 2025-05)Employers in many sectors consider adding an organizational Ombuds (OO) to their conflict management system. However, employers often have questions about this unusual profession. How are the International Ombuds Association ... -
Organizational Ombuds' Sources of Power and Influence
(Journal of the International Ombuds Association, 2024-12)This article discusses the sources of power—and the influence that derives from power—that organizational ombuds (OO) use. The article presents a standard list of ten sources of power and shows how these are affected by ... -
The Most Serious Cases Reported by Organizational Ombuds: Data from Surveys and Interviews
(MIT Sloan School of Management website, 2024-12)
