I. Promoting Equity in Organizations: Recent submissions

Now showing items 4-6 of 14

    • Consider Generic Options When Complainants and Bystanders Are Fearful 

      Rowe, Mary (Journal of the International Ombudsman Association, 2023-07-14)
      Organizational ombuds usually offer a choice of different options to constituents who call the office with a concern. In serious cases, ombuds might offer formal options such as filing a formal grievance. In addition, the ...

    • “'Drafting a Letter' for People Dealing with Harassment or Bullying" 

      Rowe, Mary (Journal of the International Ombudsman Association, 2023)
      As an early ombuds, the author discovered that drafting a structured letter about being mistreated often helped constituents—with respect to both process and outcomes. This article describes the origins of “drafting a ...

    • Mistreatment Experiences, Protective Workplace Systems, and Occupational Distress in Physicians 

      Rowe, Susannah G.; Stewart, Miriam T.; Van Horne, Sam; Pierre, Cassandra; Wang, Hanhan; e.a. (JAMA Network Open, 2022-05-06)
      Reducing physician occupational distress requires understanding workplace mistreatment, its relationship to occupational well-being, and how mistreatment differentially impacts physicians of diverse identities. A survey ...