III. Ombuds Articles that Draw Indirectly on De-Identified Case Material: Recent submissions
Now showing items 4-6 of 8
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The Several Purposes of the OO Crystal Ball
(Journal of the International Ombudsman Association, 2010-10)The Crystal Ball began, in 1984, as a device to help Organizational Ombudsmen (OOs) to anticipate problems that are new to their organizations. This came about by collecting wisdom from many OOs about “new things.” Each ... -
Requests for Personal Work May Pose a Conflict of Interest
(MIT Faculty Newsletter, 2003-02) -
Dealing with the Fear of Violence: What an Organizational Ombudsman Might Want to Know
(The Ombudsman Association, 2000)
