Rowe, Mary: Recent submissions
Now showing items 19-21 of 112
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A Questionnaire for Analyzing your Conflict Management System Based on the Functions Needed in a Conflict Management System
(MIT Sloan School of Management website, 2014)One way to assess the conflict management system of your organization is to work with several colleagues to identify and assess the people and the offices who perform the various functions needed in an effective system. This ... -
The Solo Organizational Ombudsman Practitioner...and Our Need for Colleagues...A Conversation
(Journal of the International Ombudsman Association, 2012)It takes a village to produce a successful organizational ombuds. -
A Reappraisal — The Nature and Value of Ombudsmen in Federal Agencies, Part 2: Research Report.
(Administrative Conference of the United States, 2016-11-14)This Report outlines a mixed method research project that provides a comparative analysis of federal ombuds offices. The study utilizes a multi-stage approach, which includes four distinct and complementary elements: 1) a ...
