| 1 | Course Introduction | |
| Module I - Operations Analysis |
| 2 | Operations Analysis - Service Operations | |
| 3 | Operations Analysis - Job Shop Operations | |
| 4 | Operations Analysis - Product and Process Matching | |
| 5 | Operations Analysis - Queuing Systems | |
| 6 | Guest Lecture Video (A video of Thomas Stallkamp, the CEO of MSX International, taped earlier in the year in the LFM class) | |
| 7 | Operations Analysis - Continuous Flow Processes | |
| 8 | Coordination and Planning - Re-engineering | |
| 9 | Operations Analysis - Managing Queues | First Case Write-Up Due |
| 10 | Forecasting Techniques | |
| Module II - Coordination and Planning |
| 11 | Coordination and Planning - Inventory Policy, EOQ Model and Newsvendor Problem | Homework 1 Due |
| 12 | Operations Analysis - Management of Constraints | |
| 13 | Coordination and Planning - Enterprise Resource Planning | Homework 2 Due |
| 14 | Coordination and Planning- Just-in-Time Manufacturing | |
| Module III - Quality Management |
| 15 | Quality Management - Taguchi Techniques | |
| 16 | Quality Management - Quality Tools and Philosophies | |
| Module IV - Project Management |
| 17 | Project Management - PERT/CPM and Product Launch | |
| 18 | Project Management as a Competitive Tool | |
| 19 | Managing Development Projects: The Design Structure Matrix | Homework 3 Due |
| Module V - Logistics and Supply Chain Management |
| 20 | Supply Chain Management - Inventory Positioning | |
| 21 | Supply Chain Management - Technology Supply Chains (Prof. Charles Fine) | |
| 22 | Supply Chain Management - Customer Service, Rapid Response and Supply Chain Management | Second Case Write-Up Due |
| 23 | Supply Chain Management - Logistics Systems Design (Prof. Don Rosenfield) | |
| 24 | Supply Chain Management - Coordinating Supply Chain Companies | |
| 25 | Review of Class and Wrap Up | |
