dc.description.abstract | Throughout the United States Air Force, Warner Robins Air Logistics Center (ALC) has a reputation of being ahead of the game when it comes to lean implementation. Efforts on the shop floor have contributed vastly to that reputation. In addition, administrative accomplishments need to be recognized as a significant contribution to the lean effort at Warner Robins. At the Warner Robins Air Logistics Center (ALC), the ultimate goal of every employee is to serve the warfighter effectively and efficiently through the maintenance and repair of aircraft. The ALC’s main work is in Program Depot Maintenance (PDM) which supports aircraft sustainment operations for seven Product Directorates. Within Product Directorates are the System Program Offices (SPOs), such as C-5 or C-130, of Air Force weapon systems. Sustainment is a dauntingly complex process for the Air Force involving the Depot and PDM efforts, movement and storage of parts, and the base repair process. In 2002, Warner Robins embarked upon a lean journey to improve the reliability, timeliness and costs associated with its repair operations. Within the context of that improvement attempt, this case study examines the efforts to maximize purchase request efficiency, (i.e., shorten the time needed to acquire parts). | en_US |