dc.contributor.author | Roth, George | |
dc.date.accessioned | 2013-11-06T19:16:30Z | |
dc.date.available | 2013-11-06T19:16:30Z | |
dc.date.issued | 2008-08-11 | |
dc.identifier.uri | http://hdl.handle.net/1721.1/82002 | |
dc.description.abstract | This study of United Technologies Corporation's Internal Audit Department (IAD) examines how stability and change are important factors in how this department functions and improves. IAD is a leader in the adoption of United Technologies Corporation's (UTC's) continuous improvement methods in non-production settings. IAD has achieved and maintained significant improvements in quality, on-time delivery, customer satisfaction, employee satisfaction, and productivity from 2001-2007. | en_US |
dc.rights | Attribution-NonCommercial-ShareAlike 3.0 United States | * |
dc.rights.uri | http://creativecommons.org/licenses/by-nc-sa/3.0/us/ | * |
dc.subject | audit | en_US |
dc.subject | manufacturing | en_US |
dc.subject | lean production | en_US |
dc.title | United Technologies Corporation: Internal Audit Department (IAD) Case Study: A Case Study of the UTC ACE Operating System | en_US |
dc.type | Technical Report | en_US |