Improving productivity of service businesses with a new efficiency evaluation technique

Author(s)
Sherman, H. David.
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Sloan School of Management.
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Description
"Revised October 1983."
Date issued
1983]
URI
http://hdl.handle.net/1721.1/48166
Publisher
Cambridge, Mass. : Massachusetts Institute of Technology
Other identifiers
improvingproduct00sher
Series/Report no.
Working paper (Sloan School of Management) ; 1498-83.
Keywords
Service industries, Industrial efficiency., Management.
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