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Texas Instruments Incorporated : service level agreements and cultural change : case study

dc.contributorRoss, Jeanne W.en_US
dc.contributorSloan School of Management.en_US
dc.contributorSloan School of Management. Center for Information Systems Research.en_US
dc.date.accessioned2003-04-29T05:15:21Z
dc.date.available2003-04-29T05:15:21Z
dc.date.copyright1997en_US
dc.date.issued1997en_US
dc.identifier.otherno. 3978en_US
dc.identifier.urihttp://hdl.handle.net/1721.1/2677
dc.description"September 1997."en_US
dc.descriptionIncludes bibliographical references.en_US
dc.description.statementofresponsibilityJeanne W. Ross.en_US
dc.format.extent22 p.en_US
dc.format.extent2151459 bytes
dc.format.mimetypeapplication/pdf
dc.language.isoengen_US
dc.publisherCenter for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technologyen_US
dc.relation.ispartofseriesCISR WP ; no. 299en_US
dc.relation.ispartofseriesWorking paper (Sloan School of Management) ; WP 3978-97.en_US
dc.subject.lccHD28 .M414 no.3978-97en_US
dc.titleTexas Instruments Incorporated : service level agreements and cultural change : case studyen_US
dc.title.alternativeCase studyen_US


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