MIT Sociotechnical Systems Research Center (SSRC): Recent submissions
Now showing items 796-798 of 1407
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United Technologies Corporation: Internal Audit Department (IAD) Case Study: A Case Study of the UTC ACE Operating System
(2008-08-11)This study of United Technologies Corporation's Internal Audit Department (IAD) examines how stability and change are important factors in how this department functions and improves. IAD is a leader in the adoption of ... -
Pratt & Whtiney: Homogenous Metals,Inc. (HMI) Case Study: A Case STudy of the UTC Ace Operating System
(2009-10-06)Homogenous Metals Incorporated (HMI) is a pioneer in adopting and demonstrating value from United Technology Corporation's (UTC's) ACE operating system. ACE stands for Achieving Competitive Excellence. The first story is ... -
Process Improvements in Pratt & Whitney's Deficiency Report Investigation Process: A Case Study of the UTC ACE Operating System
(2010-06-17)This case study describes Pratt & Whitney's process improvement activities on its deficiency report (DR) investigation process for the F100 engine program between 2004 and 2006. The DR investigation process is a customer ...
